Talking to the Enemy

Talking to the enemy—and in these incredibly polarized times, who doesn’t have some?

I’ve got some useful suggestions on how to turn battlegrounds into conversations.

Know first that I’m no idle theorist. My ideas on conflict communications come from a lifetime of dealing with serious conflicts, from planning nuclear war for NATO, to environmental battles in the Pacific Northwest, to trying to cope with an out-of-control teen. I’ve learned a lot from my successes and, even more from my mistakes.